Must Read!: MTN Nigeria Menace Plus Questions For Nigerian Communications Commission (NCC)
Its with utmost disappointment as i draft this quick note. As more subscribers complain of poor network quality, MTN Nigeria has yet come out to explain the situation to millions of its customers. MTN Nigeria has recorded further degeneration in its services which has made it difficult for the network’s subscribers to make calls. Even when some calls go through after several unsuccessful attempts, the caller often fails to hear the recipient. This is further complicated by the network’s continuous charging of callers for the unsuccessful calls.
Problems have also extended to recharging MTN vouchers/recharge card, Blackberry internet services (BIS) and general network’s data services as Nigerians using MTN internet modems now find it difficult connecting to the internet. The most unbelievable part of the whole MTN menace is the fact that I (Ayex Money) personally called MTN customer Care Centre on the 27th of March, 2013 at around 8:00AM and I was humbly asking and demanding an explanation as well as pouring out my heart about the on going situation as a valued customer that I think I am but to my greatest shock, the MTN customer care attendant hung up the phone on me. Honestly speaking, I have never been humiliated like this in my entire life. Maybe MTN forgot the fact that without us their will be no MTN as one of the biggest telecom companies in the continent.
Actually that’s by the way, the bothering questions I have for NCC are-
1. Will Nigerian Communications Commission (NCC) continue to look and do nothing as MTN spit on us?
2. Is their ever going to be a lasting solution to this MTN menace?.
3. Are our leaders not experiencing the same problems we are experiencing?
4. Are our leaders even using our local telecom service providers? if yes, are some people VIP subscribers while others are mere Regular
Please share this, let the word SPREAD till it gets to MTN & NCC. Thanks