Horrified Paul and Chareen Wheatley, 42 and 37, from Leeds, took amateur photographer, Chloe Johnston, to court and successfully sued her for more than £600.
On their big day, they say she turned up 45 minutes late and spent more time taking selfies of herself than she did photographing them.
In December the couple won their appeal for a refund at the small claims court at Leeds County Court and after enlisting the help of bailiffs reclaimed £605 two weeks ago.Paul, an insurance consultant, said:
“She pretty much ruined our wedding day by not taking nice pictures for us to remember it by – she was a photographer from hell.The photos aren’t a true reflection of our day and we can’t replace that,we can’t redo the photos, it’s really disappointing.
“They are awful, most of them aren’t taken properly with some people partly cut out, the quality of the images were rubbish too.
|Chloe spent time taking personal selfies|
“Chloe told us she was professional and was an up and coming photographer trying to make a name for
herself, we took her at face value and were too trustworthy.
“Instead she took my wife and even though she was holding her dress up while walking through the boggy, damp woodland with lots of puddles it was covered in mud and got torn -it cost us £200 in dry cleaning bills.”Not only that, Chareen had all the romantic shots with her bridesmaids instead of me, it was a complete disaster, Chloe didn’t have a clue what she was doing.”
Despite paying Chloe Johnston for nine-hours, the couple received just 15 photographs from the evening and instead shockingly found pictures of her in a photobooth for guests.
Paul said: “Throughout the whole thing she looked very chilled out and in the evening I hardly saw anything of her.
“Instead of having lots of photos from the evening there was 15 at the most, later we discovered that instead of doing her job she was having fun in the photobooth – we never even gave her permission to even be in there.
“I wouldn’t have minded her having a joke with a picture or two if her own pictures were adequate but they weren’t.
After complaining about the quality of their pictures Paul claims Chloe took to social media and complained about the couple online.
Paul said: “When I told her I wasn’t happy with the quality of the photographs she went onto forums and said some horrible things about me on there.
“She didn’t need to do that, we’d paid for the service and had been nice until then so decided to take her to the small claims court.”
The Wheatleys took the photographer to the small claims division of Leeds County Court and were refunded their £500, plus £35 for court costs.
But after she did not pay them they were forced to hire bailiffs and reclaim the money two weeks ago..